Returns & Exchanges
At Gravity, we want you to feel elevated in every piece you wear; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn apparel. Items must be returned in their original condition with all tags attached to ensure a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original shipping box and include the packing slip provided in your digital return confirmation.
Attach the Label
Download and print the prepaid shipping label from your email and affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt to monitor your refund status in real-time.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing